Who can withdraw Telegram Stars, what you need first, the step-by-step withdrawal through Fragment to a TON wallet, and how to fix the problems that block it.
Telegram Stars that a channel or bot has earned can be withdrawn through Fragment, Telegram's marketplace, which pays them out in Toncoin (TON) to a TON wallet you connect. You start the withdrawal from the channel's or bot's balance inside Telegram, confirm it, and finish it on Fragment. Stars you bought for yourself to spend are not withdrawable; only Stars received as earnings are.
This guide covers who can withdraw, what to set up beforehand, the steps for channels and bots, the waiting period, what happens after the TON arrives, and how to solve the problems that stop withdrawals.
Telegram changes its Stars rules and screens from time to time. The steps below describe the process as it generally works. Always check the balance screen in your app and Telegram's own help pages for the current conditions.
Telegram Stars are Telegram's in-app currency for digital goods and services. People buy them inside Telegram and spend them in bots, mini apps and channels. For the full picture, read Telegram Stars explained.
From an owner's point of view, Stars arrive in a balance when people pay you. Common sources:
Each of these credits a balance belonging to the channel or bot that earned it. That balance is what you withdraw.
If your channel or bot has earned Stars, its owner can request a withdrawal once the conditions are met. On a channel, the withdrawal is normally available to the channel's owner (creator), not to every admin. Admins with financial permissions may see the balance, but moving money out is an owner action. If you are an admin and cannot see the withdrawal option, ask the owner.
Stars you buy for your own account are for spending: tipping, unlocking content, paying bots, sending gifts. Telegram does not offer a way to sell them back for money. If you see a service offering to "cash out" your purchased Stars, treat it as a likely scam.
Telegram has added ways for personal accounts to receive Stars, for example through gifts and some paid features. Whether and how such Stars can be withdrawn depends on Telegram's current rules for that feature. Check the Stars screen in your own settings to see whether a withdrawal option is shown for your balance. If no option appears, the balance is for spending inside Telegram.
Set these up before the day you want to withdraw. Most delays come from one of them being missing.
Menu names change between app versions, so treat these as guidance. If a step looks different, look for "Stars", "Balance", "Monetization" or "Withdraw" in the channel's admin options.
Read the amount of TON offered. It is based on the rate Telegram and Fragment apply at the time of withdrawal, which you cannot negotiate. If you are surprised by the amount, read how much Telegram Stars are worth in dollars before going ahead; it explains why the value differs from what buyers pay for Stars.
Bots that sell digital goods for Stars collect them in the bot's own balance. The process is similar, but you start from the bot's settings rather than a channel.
If you built the bot with a developer, make sure the bot is owned by your account, not theirs. The owner in @BotFather is the person who can withdraw. See how to create a Telegram bot with BotFather for how ownership works, and plan a transfer before the bot earns anything.
You do not have to turn earned Stars into TON. Depending on what Telegram currently offers, you can also spend a channel's or bot's earned Stars inside Telegram.
Using Stars for ads avoids the conversion to TON and back. If you were going to spend money on promotion anyway, this route is worth comparing with a withdrawal.
Your withdrawal ends when TON lands in your wallet. What you do next depends on your goals.
You can hold the TON in your wallet or use it for things that accept TON, such as Fragment purchases or Telegram Ads paid in TON. Remember that TON's price in dollars or your local currency moves up and down, sometimes sharply. Holding it means accepting that.
To turn TON into money in a bank account, you generally need an exchange or service that accepts TON and pays out in your currency. Options depend on your country. Check the service's fees, limits and verification requirements before you send anything, and send a small test amount first.
If you use Wallet inside Telegram, it may offer ways to sell crypto depending on your country and verification level; see Telegram Wallet limits and verification explained.
This guide is general information, not financial advice. Crypto prices are volatile, and you should decide for yourself whether to hold or convert.
Earnings from Stars are income in many countries, and converting crypto can also have tax consequences. Keep a record of each withdrawal: date, Stars withdrawn, TON received, and the TON value in your currency on that day. Telegram income and taxes for creators covers the general picture. Rules differ by country; check local rules or ask a tax professional.
The wallet you connect on Fragment receives your earnings, so choose it deliberately rather than whatever you installed first.
Neither is right for everyone. A creator who wants to sell TON for local currency soon after withdrawing may prefer a custodial service that offers that. A creator who wants to hold TON and control it fully may prefer self-custody. Tonkeeper vs Telegram Wallet compares two common choices.
There is no rule that you must withdraw as soon as Stars become available. How often you withdraw is a choice with trade-offs.
Many creators settle on a regular rhythm, such as once a month, once the available amount comfortably exceeds the minimum. Whatever you choose, write it down and stick to it; a routine makes records easier and stops you trying to time the TON price, which is guesswork.
This is illustrative arithmetic with made-up figures, not current rates. Suppose a channel has a balance of 5,000 Stars, of which 3,000 have passed the holding period. The owner can withdraw 3,000 now. Suppose Fragment offers a rate that turns those 3,000 Stars into an amount of TON, and that TON is worth a certain amount in the owner's currency that day. The owner records three figures: Stars withdrawn, TON received and its local value on that date. The other 2,000 Stars become available as each batch passes the holding period, and are withdrawn next month with their own rate and value.
The point of the example is the bookkeeping, not the numbers: each withdrawal is its own event with its own rate.
When a channel belongs to a company or is run by several people, withdrawals raise practical questions.
Running a Telegram channel as a team explains admin rights and how to separate everyday posting from ownership.
Not every Telegram app shows every Stars screen in the same way. New Stars features often appear in the mobile apps first. If you cannot find your balance or the withdrawal option on Telegram Desktop or Telegram Web, try the Android or iPhone app.
Fragment itself works in any modern browser. If you start on a phone and your wallet app is on the same phone, the wallet connection usually opens the wallet directly. If you open Fragment on a computer, the connection is often made by scanning a code with your phone's wallet app. Either way, the approval happens inside the wallet, never by typing your recovery phrase into a website.
Each cause below has its own signs and fix. Work through the one that matches what you see.
How to recognise it: you see a Stars balance but no withdrawal option, or no balance at all.
Fix:
If it still does not appear: your balance may not be eligible under Telegram's current rules, for example in a region or feature where withdrawals are not offered. Contact Telegram support from the app's settings and describe what you see.
How to recognise it: your total balance shows Stars, but the available amount is zero or much smaller.
Fix: this is usually the holding period. Recently earned Stars become available after the waiting period has passed for each batch. Wait and check again; the available amount grows as older earnings mature.
If it does not change after the waiting period: check whether refunds were issued. Refunded purchases reduce your balance. If the numbers still do not add up, contact Telegram support.
How to recognise it: the withdrawal screen refuses your amount or says you have not reached the minimum.
Fix: wait until the available amount meets the minimum shown on the screen. Earnings accumulate over time, so a small channel may need to collect several weeks of Stars first.
How to recognise it: Telegram asks for a password you do not have, or says your password is not set up long enough ago.
Fix:
If you cannot recover it: you may need to wait out Telegram's reset period. Never use a service that claims to bypass the password; they are scams.
How to recognise it: Fragment opens, but your wallet connection fails, hangs or does not appear.
Fix:
If it still fails: check whether Fragment or your wallet is having service problems, and try later.
How to recognise it: Fragment says the withdrawal went through, but the wallet shows nothing.
Fix:
If it is still missing after a reasonable wait: contact Fragment or Telegram support with the date, time and amount. Do not contact anyone who messages you first offering to help.
How to recognise it: the balance is frozen, or you see a notice about a violation.
Fix: Telegram can withhold earnings from content or bots that break its rules, such as scams or prohibited content. Read the notice carefully and use the official appeal option if one is shown. See Telegram channel banned for what restrictions mean and how appeals work.
These are invented scenarios to illustrate the process, not real figures.
A photographer's channel with paid media. She posts paid photo sets and earns Stars over a month. When she opens the balance, the total includes Stars from the last few weeks that are still in the holding period, so the available amount is smaller. She withdraws what is available, connects her own TON wallet on Fragment, and notes the TON received and its value in her currency on that day for her tax records.
A bot developer who built a bot for a client. The client's bot sells digital templates for Stars. The bot was created on the developer's account, so only the developer can withdraw. Before launch, they transfer the bot to the client's account, and the client sets up two-step verification. From then on, the client withdraws directly.
A small channel below the minimum. A new channel earns a handful of paid reactions. The withdrawal screen says the amount is below the minimum. The owner uses the Stars to promote the channel through Telegram Ads instead, which turns small earnings into growth.
Money attracts scams, and Stars withdrawals have their own.
Crypto scams on Telegram covers the wider picture.
Buyers can sometimes get Stars purchases refunded, and a bot owner can also refund a buyer directly. A refund takes Stars back out of the balance that earned them. This is one reason Telegram holds earned Stars for a while before they can be withdrawn: it leaves time for refunds and disputes to settle.
For owners this has two practical consequences:
Telegram Stars refunds explains how refunds work from the buyer's and the seller's side.
There are two waits. First, earned Stars must pass Telegram's holding period before they become available. Second, once you confirm on Fragment, the TON transfer to your wallet is usually quick, though delays can happen.
Not directly. Withdrawals are paid in TON to a TON wallet. To get money into a bank account, you would then need to sell the TON through a service available in your country.
Generally the channel owner withdraws. Admins may see the balance depending on their permissions, but the withdrawal itself is an owner action confirmed with the owner's password.
The amount of TON you receive is set by the rate shown on Fragment when you withdraw. Your wallet or exchange may charge their own fees when you move or sell TON afterwards. Check each step's fees before you confirm.
Purchased Stars are for spending inside Telegram. Withdrawal is only offered for Stars earned by channels, bots and certain other features.
You need a TON wallet that can connect to Fragment. Whether a particular wallet, or a particular part of Wallet in Telegram, can make that connection depends on the wallet. If yours cannot connect, use a TON wallet that supports connecting to sites, then move the TON afterwards if you want.
Earned Stars in a channel or bot balance can be withdrawn through Fragment as TON. Before you start, make sure you own the channel or bot, have two-step verification set up, and have a TON wallet you control. Open the balance in the channel or bot settings, check the available amount after the holding period, choose the withdrawal, confirm with your password, then connect your wallet on Fragment and confirm. Keep records for taxes, use only official routes, and never share codes, passwords or recovery phrases. For more ways to earn, see how to make money on Telegram.
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